FAQs

Client Expectations

  • How often can I expect to hear from my advisor?

    Depending on your needs, we can meet with you on an annual, semi-annual or quarterly basis to discuss your portfolio and address any outstanding issues. Of course, you are welcome to call at any time with questions or concerns. We also provide quarterly reports detailing your portfolio’s performance, account balances, realized and unrealized gains and losses and income and expenses. These reports also include our own current market commentary.

  • How will I know when trading activity occurs in any of my accounts?

    In addition to supplying regular monthly statements, our unaffiliated third party custodians issue written trade confirmations every time there is a trade in your account. If you choose, you can request online access to these confirmations. For your cross-reference, we also include this information in our quarterly reports.

  • Will I be involved in the day-to-day management of my portfolio?

    For your convenience, we provide two investment management options, discretionary and advisory. If you prefer a discretionary arrangement, then we assume responsibility for making any and all investment decisions on your behalf, based on the detailed parameters set forth in your IPS. In an advisory arrangement, you would have more of an ongoing role, and take an active part in all investment decisions. Ultimately, we want to provide you with the expertise, tools and advice necessary to manage your financial affairs in the manner that best suits you.

  • What kind of investment performance might I expect?

    The performance of any client portfolio is heavily dependent on asset allocation. Your asset allocation, which is outlined in your IPS, is based upon your personal goals, appetite for risk and the amount of capital you have to invest; therefore your results will be unique. That being said, our open business model enables us to select the best performing funds and managers from the available universe, significantly enhancing the likelihood of competitive, consistent returns.